In a medical emergency, call 112.
Emergency response, doctors and home care — for one household, on one platform.
Launching with Emergency Response, Doctor Now and Home Care in Gurugram.
One Number · One App · One Trust Platform
Our platform
MetaNova's health access platform — one number, one app, one trust platform. Families use the app; behind it, the same platform runs the Command Centre, the ambulance crew app and the doctor console.
Home
One app for the whole family
Home
One app for the whole family
For families
For the Command Centre
For ambulance crews
For doctors
See it happen
Arjun's father, 68, wakes with chest pain. Arjun presses SOS in the app. His location, his father's profile and the reason for the call open a case before anyone has said a word.
An illustrative case, built on how the app works. People, names and images are fictional — images are AI-generated illustrations.
Launching in Gurugram
The problem it solves: in an emergency, nobody is in charge.
One tap opens a case with your location. A verified ambulance is matched, your family can follow it live, and the receiving hospital is told you're coming.
The problem it solves: getting a doctor quickly, for anyone in the family, without repeating yourself.
Consult a registered doctor by video — for yourself, a parent or a child. Describe symptoms once, see the fee before you pay, keep the prescription on record.
The problem it solves: finding care at home you can trust, and keeping it going.
Nurses and trained attendants at home — visits, day or night shifts, or live-in care for a parent — from verified agencies and carers, with duties and hours agreed in writing before care starts.
The problem
Every minute a family spends coordinating is a minute not spent on care.
deaths a day in India from emergency medical conditions
Global Burden of Disease 2019, analysed in medRxiv, 2024
of ambulances lack essential equipment
NITI Aayog / AIIMS evaluation report, 2021
The family becomes the coordinator.
Calling for an ambulance, a doctor and a bed — at the worst moment of their lives, with no one in charge.
What changes with MetaNova
Why MetaNova exists
Coordinate
One request, one case, the right help.
Verify
Only licensed, verified partners.
Continue
One record that follows your family.
The Command Centre
A coordination team on every case
A person, not a phone tree, owns your case from the first minute.
Every party, one live view
Location, crew, doctor, hospital and family updates — on the same screen, in real time.
Verified partners only
Cases are offered only to licensed, verified operators, doctors and hospitals that can serve them.
Escalation built in
A consultation can become an emergency response on the same case — nobody starts again.
Every step recorded
A time-stamped record the family, the partners and MetaNova can all rely on.
Everyone has a part in this story
Families, societies & employers
For your family — or for every home and every employee you look after.
Ambulances, paramedics, doctors, hospitals & home care
Verified demand, context before every case and settlement you can reconcile.
Leaders, collaborators & investors
Advisors, domain leaders, community champions, strategic partners and investors.
How we compare
| What a family needs | Ambulance booking services | Teleconsultation apps | Hospital helplines | MetaNova |
|---|---|---|---|---|
| Emergency ambulance | Yes | Rarely | Sometimes | Yes |
| Doctor consultation by video | Rarely | Yes | Sometimes | Yes |
| A doctor guiding you during an emergency | Rarely | Rarely | Sometimes | Yes |
| Receiving hospital told before you arrive | Sometimes | No | Sometimes | Yes |
| Family can follow the case live | Sometimes | No | Rarely | Yes |
| One record for the whole family, across services | No | Sometimes | Sometimes | Yes |
| Not tied to one hospital or one fleet | Sometimes | Yes | No | Yes |
| One number for emergencies and everyday care | No | No | Sometimes | Yes |
A general comparison of how these kinds of service typically work — not an assessment of any specific company. Individual services vary.
Delhi NCR
MetaNova is a health access coordination platform. When your family needs help, MetaNova coordinates it — matching verified ambulance operators, registered doctors and hospitals to your request, and keeping everyone on the same case.
You can — and in a life-threatening emergency you should also call 112. What MetaNova adds is coordination: one case that the ambulance, a doctor, the receiving hospital and your family can all follow, and a record that carries into follow-up care.
No. Ambulances are run by licensed operators, consultations are given by registered medical practitioners, and hospitals treat patients. MetaNova verifies them, coordinates them and holds every case to a standard.
MetaNova is launching in Delhi NCR, starting in Gurugram. Join early access to be told as soon as it's available where you live.
Health information is sensitive personal data under India's Digital Personal Data Protection Act, 2023. We capture consent clearly, share only what each provider needs, never sell data, and let you access, correct or erase it.
Launching in Delhi NCR · starting in Gurugram
MetaNova is launching in Gurugram. Leave your details and we'll tell you the moment it's available where you live.
